Service and Support

The FACT team is an experienced group of consultants with methodological, operational and technical expertise, focused on providing clients with intuitive software solutions to optimize in house productivity. We work with you to develop, customize and support your version of FACT on an ongoing basis.

FACT can be customized endlessly to integrate with any internal and third party systems. We oversee the configuration and integration to make sure your FACT solution has the right functionalities to match your requirements.

BvD provides a comprehensive support service including telephone and email correspondence, field support, systems assistance and product training. You will have your own dedicated project manager to oversee all aspects of the development and implementation of FACT.

We can maintain your FACT solution for as long as you wish or if you have internal resources to update the solution we have a range of toolkits offering you everything you need to make your own updates.

Having operated in the information industry for the past twenty five years, BvD has established itself as an expert in the management of electronic information. The publishing division of BvD holds financial information for approaching 100 million companies worldwide. The FACT team aims to enhance the benefits clients expect by adopting a tailored approach to the management of their internal or external data and creating a bespoke solution.

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